Terms of service
# Terms & Condition
*Last Updated:* [10/2/26]
Welcome to *Vedavalley* This website is a *Direct‑to‑Consumer (D2C)* platform owned and operated by Vedavalley, offering *100% Pure Organic Natural Moringa Powder* and related wellness products directly to customers. By accessing or purchasing from our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please discontinue use of the website.
---
## 1. Nature of Business (D2C Model)
* Vedavalley sells products *directly to end consumers* without intermediaries.
* Products purchased are for *personal consumption only* and not for resale unless expressly authorized in writing by Vedavalley.
## 2. Eligibility
* You must be at least *18 years old* to place an order on our website.
* By using this site, you confirm that the information you provide is accurate and complete.
## 3. Product Information & Quality Assurance
* Our moringa powder is marketed as *100% pure, organic, and natural*.
* We follow strict sourcing, processing, and packaging standards.
* Slight variations in color, texture, or taste may occur due to the natural nature of the product.
* Product images are for representation purposes only.
## 4. Health & Usage Disclaimer
* Our products are *not intended to diagnose, treat, cure, or prevent any disease*.
* Information provided on the website is for *general wellness and educational purposes only*.
* Consult a healthcare professional before use if you are pregnant, nursing, have a medical condition, or are taking medication.
## 5. Orders & Order Confirmation
* Orders placed on the website constitute an offer to purchase.
* An order is considered confirmed only after successful payment and order confirmation notification.
* We reserve the right to cancel or limit quantities of any order at our discretion.
## 6. Pricing, Taxes & Payment
* All prices are listed in *Indian Rupees (INR)*.
* Prices may be inclusive or exclusive of applicable taxes (GST), as clearly mentioned at checkout.
* Payments are processed through secure third‑party payment gateways.
* Vedavalley is not responsible for payment failures or delays caused by payment service providers.
## 7. Shipping & Delivery (D2C Fulfilment)
* Orders are shipped directly from our authorized warehouses.
* Estimated delivery timelines are provided for reference and may vary due to logistics or force‑majeure events.
* Ownership and risk of products pass to the customer upon successful delivery.
## 8. Returns, Refunds & Replacements
* Due to the consumable nature of our products, *opened or used items are non‑returnable*.
* Returns or replacements are accepted only for:
* Damaged products
* Defective products
* Incorrect items received
* Requests must be raised within *[X] days* of delivery with unboxing photos or videos.
* Approved refunds will be processed within *[X] business days* to the original payment method.
## 9. Cancellations
* Orders can be cancelled only before they are shipped.
* Once dispatched, cancellation requests will not be accepted.
## 10. Subscription or Promotional Offers (If Applicable)
* Promotional discounts, subscription plans, or bundle offers are subject to specific terms disclosed at the time of purchase.
* Vedavalley reserves the right to modify or discontinue offers without prior notice.
## 11. Intellectual Property
* All website content including text, images, videos, logos, and designs are the exclusive intellectual property of Vedavalley.
* Any unauthorized reproduction, resale, or commercial use is strictly prohibited.
## 12. User Responsibilities
You agree not to:
* Misuse the website or its content
* Provide false information
* Attempt unauthorized access to systems
* Engage in activities that harm the brand or other users
## 13. Limitation of Liability
Vedavalley shall not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products or website, to the maximum extent permitted by law.
## 14. Indemnification
You agree to indemnify and hold harmless Vedavalley from any claims, damages, or expenses arising from your violation of these Terms or misuse of the website.
## 15. Privacy & Data Protection
Your personal information is handled in accordance with our *Privacy Policy*. By using our website, you consent to our data practices.
## 16. Modifications to Terms
Vedavalley reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the revised terms.
## 17. Governing Law & Jurisdiction
These Terms shall be governed by the laws of *India. Courts located in *[Your City/State]** shall have exclusive jurisdiction.
## 18. Contact Details
For any questions or concerns, contact us at:
*Vedavalley*
Email: [support@vedavalley.in](mailto:support@vedavalley.in)
Website: [https://www.vedavalley.in](https://www.vedavalley.in)
---
By using this D2C website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.